Terms & Conditions
Terms & Conditions
Terms And Conditions Of Use
Femme Discrete is part of the Simply 121 Communications Limited group of Companies. SImply 121 Communication Limited is registered with Companies House number 10260620.
IMPORTANT GDPR INFORMATION
Our full GDPR policy is available on this link GDPR and Your Data Privacy
Personal data you supply will be used for the purposes of fulfilling your order. Your data will be kept securely and retained in line with GDPR regulations.
Consent for new customers from 25th May 2018
Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time by emailing firstname.lastname@example.org
Femme Discrete or Simply 121 Communications Limited will not email you with promotional offers unless you subscribe to our Newsletter.
IMPORTANT – By Ticking the box on the order page That you’ve read and Accepted our Terms and Conditions you consent to the use of your personal data being used in this manner.
Terms and conditions
Our target is to dispatch goods in stock within 24 hours of receiving your order. Due to the high demand at peak times of the year it is recommended to place orders as soon as possible as they are processed on a first come first served basis.
You will receive an email confirming your order, dispatch date and total amount to be charged on your credit card.
Any out of stock orders will be completed within 28 days from receipt of order.
All products will remain the property of Femme Discrete until full and final payment has been received.
Please be aware that all goods advertised on this website are charged in GBP UK POUNDS.
For customers outside the UK your bank will convert the payment into your currency at the exchange rate at that time.
Your bank my make an additional charge for this.
Postal orders by cheque are accepted to our address,
Simply 121 Communications Limited
120 Lichfield Down
Telephone 0044 (0) 1908 241761
Cheques only accepted in GBP UK POUNDS must be made payable to Simply 121 Communications Limited
Any payment by Non UK Cheque must include the equivalent of £10.00 GBP to cover the cost of Bank Exchange Charges.
If calculating the order yourself, please remember to add postage.
We reserve the right to change prices or discount offers at any time and without notice.
Styles of lace, size and shade of colour can vary on some items.
UK, Royal Mail / Registered / Recorded £1.95 up to 0.25Kg.
Europe, Royal Mail / Registered / Recorded £5.99 up to 0.25Kg.
USA & The Rest Of The World, Royal Mail / Registered / Recorded £6.99 up to 0.25Kg.
PLEASE BE AWARE THAT FOR ORDERS OVER 0.25 KG THERE WILL BE AN ADDITIONAL CHARGE TO COVER THE COST OF POSTAGE AND PACKAGING.
The maximum shipping time from the UK is 28 days but as above, we aim to dispatch all orders from stock the NEXT WORKING DAY. But please note that during high demand goods can take approx 4 weeks, especially the suspender belts, waist clinchers and camis.
RETURNS POLICY: Femme Discrete understands that sometimes you may have to return an item as it may be the wrong size, or using our 100% guarantee policy you decide you would like another item. This is within 7 days from your order being delivered by Royal Mail.
You may be subjected to a shipping charge.
This is in accordance with the Distance Trading Act.
If you need to return an order you must email us first at email@example.com and then we will then send you a returns number. All items must have a returns number or goods will be returned to sender. This does not affect your statutory rights.
Which credit cards are accepted?
We accept most major credit and debit cards eg Mastercard, Visa, American Express, Electron, Delta, JCB, Switch & Solo, all on our 100% safe server. PayPal is our preferred payment method.
Our terms and conditions mean we also accept telephone orders Postal Orders and cheques to our address on our contact page.
DISPUTES – Any complaints or disputes will be replied to within 24 hours and can be emailed directly to us at firstname.lastname@example.org
We will give you the chance to refuse any marketing email from us.
It is our company policy to never will share your details with a third party.
The type of information we will collect about you includes: your name address phone number email address credit/debit card details We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and GDPR.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email us.
Thank you for reading our terms and conditions of sale.
This site and all contents are ©Femme Discrete
Telephone: 0044 (0) 1908 241761